“Dear Mr. Polhill,
I want to take this moment to extend my gratitude to both you and your Assistant, Kathy.
I am very pleased with the hearing aids. Your thoroughness in assisting and accommodating me was way beyond what I expected. Just to reflect on your experience–you familiarized me with the new sounds I would hear, i.e. water running, toilet flushing, pages of the newspaper being turned, the tv, the traffic, birds, and planes. You took the time to counsel me with correctly placing the aids in my ears, and to know the sound of the beep that signals the battery is in need of replacing. Your skill in adjusting the projected sounds to a comfortable level made my appointments precise and quick.
Because of the above, you are definitely a patron to your profession. I would highly recommend you to anyone seeking hearing aid. Thank you again”